Services · The core lane
Airport Cargo Recovery
We recover import freight from the cargo warehouses at Seattle-Tacoma International and deliver it to your dock or your consignee's door.
The work
Recovery is the work this company was built around. Your shipment lands, the handler notifies you it is available, and somebody has to get to the counter with the right paperwork before free time runs out and storage starts accruing. That is the run we make, every working day.
Our driver is cleared through a TSA Security Threat Assessment, which is what an airline or handler counter expects from a third party collecting air cargo. We know the warehouses, we know which counters move quickly and which ones queue, and we know what a Delivery Order has to say before anyone will release freight to us.
You confirm the cargo is released and good to go before you send the order. That is the job of the person who hires us, and we do not send a truck on a maybe; a dry run is the single most common reason a pickup fails for somebody else.
For: Freight forwarders, customs brokers, and NVOCCs
What this covers
Airline and handler warehouse recovery
Import freight collected at the counter on your Delivery Order
Ready-to-go orders only
You confirm release and we commit the truck; no dry runs on a maybe
Delivery to consignee or your dock
Direct delivery, or back to your facility for deconsolidation
Proof of delivery
Verbal the same day once available; hardcopy the next business day
Time-critical recovery
On-call runs outside the twice-daily schedule when a shipment cannot wait
How it runs
You send the order
Delivery Order, MAWB and HAWB numbers, piece count and weight, warehouse location, and the consignee.
You confirm it is good to go
Release is your call. Once you tell us the freight is released and ready, we commit the truck.
We recover
Our driver presents at the counter, signs for the freight, and checks piece count against the paperwork.
We deliver and report
Delivered to the consignee or your dock. Verbal proof of delivery the same day once it is available; hardcopy the next business day.
What dispatch needs from you
A request with these details arrives already qualified, which is the difference between a same-day answer and a chain of emails.
- 01Delivery Order or Bill of Lading
- 02MAWB and HAWB numbers
- 03Airline or handler, and the warehouse location
- 04Piece count and gross weight
- 05Consignee name, address, and receiving hours
- 06Release and customs status
Questions
Asked on every airport recovery job.
What has to be on the Delivery Order before you can collect?
The name and place of business of both the consignor and the consignee, our name as well as yours, the port of origin and destination, piece count and weight, the commodity, the master and house bill numbers, and any special instructions. We have to be able to prove our place in the import chain at the counter, and the Delivery Order is where that proof lives. Missing information is the most common cause of a failed pickup.
Dispatch · 6:00 AM – 5:00 PM
Send it to dispatch.
Tell us what is moving and where it has to be. Dispatch comes straight back to you.